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eLearning · Service Training

Pantry Service Essentials

Barista team training on delivering high-quality beverage service, maintaining hygiene standards & creating a professional client experience.

About This Project

This eLearning project on Pantry Service Essentials was developed for a barista team. It focuses on delivering high-quality beverage service, maintaining hygiene standards, and creating a professional client experience through practical and engaging learning content. The course uses interactive coffee selection and preparation steps to make learning hands-on and memorable.

🛠 Tools Used

  • Articulate Storyline 360
  • Adobe Illustrator
  • Canva
  • PowerPoint (for storyboarding)

📐 Instructional Design Approach

  • Step-by-step process training (coffee preparation & service)
  • Microlearning format (short, focused modules)
  • Interactive learning (click-and-reveal, guided steps)

✨ Key Features

  • Interactive coffee selection and preparation steps
  • Clean and professional UI design
  • Practical tips for client-facing service

🎯 Skills Demonstrated

Instructional Design eLearning Development Visual Design & Layout Content Structuring Storyboarding